How can we help you?

Find the most frequently asked questions here.

When will the request reach me?

After 1 to 3 days for the order to be confirmed, the typical delivery time-frame is between 14 and 21 business days (Saturdays and Sundays excluded).

If I have a product with a manufacturing defect?

You must read the return policy to know the conditions of return and exchange, in case of a defect on the product, the return has been agreed, the shipping value of the company is calculated, and the freight returned to the customer. As for the value of the product, it is not calculated for the customer according to the return policy.

I want to order large quantities. Is there a discount?

The store offers a delivery service for orders of large quantities and there is a discount ranging between 10-20% on certain products. You can contact us directly via the contact page and inquire about the quantities.