Return and exchange policy

•   The return or exchange of a product is a right for all our customers, and it includes all the products we offer in Shoppiazza.

•   All the products offered in our shop are subject to the exchange and refund policy according to the terms and conditions stipulated on this page.

•   Returns or exchanges can be made if the product is in its original condition when purchased and packed in its original packaging.

•   Return within three (3) days and replacement within seven (7) days from the date of purchase.

•   Please contact us via the Contact Us page to request a return or exchange.

•   Please take a picture and send the product with the city, address, and order number specified so that it can be replaced by another product in case the   

    product is corrupt or has a certain defect, or it is not used in accordance with the agreement.

•   The amount is returned to the customer in full if the product he received is completely different from the product presented on our website.

•   We are not responsible for expectations of customer use of the products, which we did not mention on the product page on our website.